Privacy Policy

TDC Corporation (hereinafter referred to as “the Company”) has established the following personal information protection policy, built a system for protecting personal information, and will promote the protection of personal information by ensuring that all employees understand the importance of protecting personal information and are committed to its implementation.

In addition to Japan’s “Act on the Protection of Personal Information,” our company respects international data protection standards, including Europe’s “GDPR (General Data Protection Regulation),” and we thoroughly educate all employees on confidentiality.

Security measures for personal information

Our company will keep our customers’ personal information accurate and up-to-date, and will take necessary measures such as maintaining security systems, establishing management systems, and thoroughly educating employees to prevent unauthorized access, loss, damage, alteration, or leakage of personal information, thereby implementing safety measures and strictly managing personal information.

Purpose of use of personal information

The personal information we receive from our customers will be used for the following purposes.

• To contact you, provide information about our services, and respond to your inquiries.
• Greetings to our business partners and provision of information about our services (email newsletters, etc.).
• To analyze website usage and improve its usability. (See “Use of Cookies and Analytics Tools and Transfer of Data Abroad” below for details.)

Regarding the use and international transfer of cookies and analytics tools (GA4, Microsoft Clarity, etc.) 

Our website uses the following external services (analytics tools) to improve site usability and for analytics purposes. As a result, online identifiers (such as cookies) will be sent from your device to each service provider.

Service providers: Google LLC (United States), Microsoft Corporation (United States)

• Transfer Mechanism: We transfer data appropriately in accordance with the law after confirming that we have entered into appropriate data protection agreements with these contractors or that the providers have implemented security measures.
• Nature of the data: The information collected includes online identifiers such as IP addresses and website browsing history.

Legal basis and retention period for processing personal data

Our company processes personal data based on the following legal grounds:

Customer consent : To respond to inquiries, send marketing information, and perform analytics using cookies.
Contract fulfillment : Delivery of ordered products and provision of services.
Legitimate interests : Analysis for service improvement, prevention of fraudulent activities, and sales activities.

Furthermore, personal data will be retained for the period necessary to achieve the purpose of use, or for the period stipulated by law (such as accounting laws and tax laws). When determining the retention period, we will consider the nature of the data, the purpose of collection, and legal and accounting retention obligations.
We will also retain personal data for the period necessary to comply with obligations under applicable laws, including Japan’s Act on the Protection of Personal Information, accounting and tax laws, and other applicable laws such as the GDPR. Once the retention period has expired, the data will be promptly and securely deleted or anonymized.

Prohibition of disclosure or provision of personal information to third parties

Our company will properly manage the personal information entrusted to us by our customers and will not disclose it to third parties except in the following cases:

• With the customer’s consent
• Disclosure to business partners to the extent necessary to achieve the purpose of use (e.g., external services as described in “Use of Cookies and Analytical Tools”)
• When disclosure is required by law.

Links to external sites

Our website contains links to external sites, such as YouTube and e-commerce sites. We are not responsible for how personal information is handled on these sites. We recommend that you check the privacy policies of each site individually.

Customer Rights and Special Provisions for EEA/UK Residents

The Company will sincerely respond to requests from customers for disclosure, correction, addition, deletion, suspension of use, erasure of their personal data , and for stopping the distribution of email newsletters and other communications from our company .

[For residents of the EEA (European Economic Area) and the UK]

Customers subject to GDPR and other regulations have, in addition to the above, the right to data portability, the right to request restrictions on processing, and the right to withdraw consent. Furthermore, if you disagree with our data processing, you can file a complaint with the data protection supervisory authority in your place of residence.

Compliance with and review of laws and regulations

Our company complies with applicable Japanese laws and other regulations regarding the personal information we hold, and we will review and improve the contents of this policy as needed. While Japanese law shall govern the interpretation of this policy, it does not limit the rights of customers residing in the EEA or the UK under applicable mandatory laws .

For inquiries regarding our handling of personal information, please contact us at the address below.

TDC Corporation
24-15 Iidoi Chojamae Rifu-cho Miyagi-gun Miyagi Prefecture, 981-0113 Japan
TEL: +81-22-356-3131 FAX: +81-22-356-3578

Revised April 1, 2026